Privacy Policy
Effective Date: 24th June 2025
Who we are: Making Homes Happier – was previously known as Claire’s Cleaning Services
This Privacy Notice outlines how Making Homes Happier collects, uses, processes, and protects personal information obtained through our website. We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law (GDPR). This privacy notice tells you what to expect us to do with your personal information when you contact us or interact with our website.
Information we collect
Making Homes Happier collects and stores personal information provided by you via our website contact form, we may collect and process the following information:
- Cookies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us improve the functionality and performance of our website. By using cookies, we can remember your preferences and provide you with a more personalised experience. You can adjust your browser settings to block cookies; however, some website features may be affected.
- Email Subscription: If you choose to subscribe to our mailing list, we may collect your email address. We use a reputable email-sending service that provides opt-in and opt-out services. You can unsubscribe from our emails at any time by clicking the ‘unsubscribe’ link in the emails you receive or by contacting us directly at info@makinghomeshappier.co.uk
Use of Information
We use the collected information for the following purposes:
- Website Improvement: Analysing website usage patterns to enhance user experience and optimise our services.
- Job Applications: If you have applied for a job with us through our contact form or through email.
- Complaints: You have complained to us through our website contact form or email.
- Information Request: if you have made an information request.
Data Storage
All data collected through our website, including cookie data and email subscription information, is stored on secure servers located in the United Kingdom.
Sharing of Information
J39 Property Ltd does not sell, trade, or otherwise transfer your personal information. We occasionally use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Links to other websites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.
Your Rights
You have the right to unsubscribe from our mailing list at any time. To exercise this right, you can click the ‘unsubscribe’ link in the emails you receive or contact us directly at info@makinghomeshappier.co.uk
Your right to complain
If you have queries or concerns, please email info@makinghomeshappier.co.uk and we’ll respond.
Alternatively, the supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). If you think we have breached your data protection rights in any way, you can complain to the ICO. The ICO Helpline number is 0303 123 1113.
How you can contact us
Email: We process data in the UK at the above business address. We do utilise cloud computing applications such as Microsoft Office 365, which potentially means that data may be stored outside of the UK.
Data Security
We implement security measures to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.
Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time. The latest version will be posted on our website, along with its effective date.
Contact Information